One-Time Passwords (OTPs) are a crucial security measure designed to protect you for online transactions and accounts. However, scammers often attempt to trick individuals into sharing their OTPs, compromising their financial security.

Here are some essential tips for your customers to protect themselves from OTP scams:

– Never share your OTP with anyone, including family members, friends, or individuals claiming to be from your bank or any other organisation.

– Verify the legitimacy of any communication requesting your OTP by contacting your bank or service provider directly through official channels.

– Be cautious of unsolicited calls, emails, or text messages asking for your OTP, even if they appear to be from a trusted source.

– Carefully read the content of your OTP message to understand the underlying transaction before proceeding.

– Remember, that we will never ask for your OTP over the phone or through unsolicited communication channels. You should remain vigilant and report any suspected OTP scams to our security team immediately.

Thank you for your cooperation in this important matter. Together, we can create a safer financial environment for everyone.