FAQs

Here are some answers to our most frequently asked questions.

Edfundo is a prepaid debit card and app that is built by teachers.

 

The Edfundo app and prepaid debit card empowers young people to learn, earn, spend and save in the impending cashless society.

 

Edfundo comes complete with a learning lab which is an essential adjunct to Edfundo’s core product ensuring financial education underpins everything we do.

EDFUNDO is founded by Teachers.

Simon WingCo-founder & CEO

Andrew TowardCo-founder & COO

Anyone under the age of 18 can open an account! You’ll just need a parent or guardian to sponsor your account.

Did you know that legally, you have to be over 21 to open a bank account in the UAE.

 

Often parents require their kids and teens to have banking services before then. That’s why we created Edfundo — a banking experience created by teachers specifically for kids & teens who are ready to manage their money.

 

Anyone under 18 years old can create an Edfundo account, you’ll just need an adult over 18 to be your sponsor.

 

Your sponsor will have their own Edfundo account and have some visibility into your account until you turn 18.

Yes! Edfundo uses encryption to protect your data in-transit and at-rest.

We use many tools to make sure your account cannot be maliciously accessed, and consider user privacy to be of the utmost importance, and have built Edfundo to keep your information safe. 

To learn more about what information we collect and how we use it please read the Edfundo Privacy Policy.

We use your mobile phone number to verify your account and make sure that only you can access your money. When you create an account, we’ll send an SMS code as verification that your account is linked to the right mobile phone number.

You are required to be a resident of UAE and hold a valid Emirates ID to proceed with Sign-up.

 

On few instances, we may require additional documents such as, Passport Copy, visa copy, proof of address.

Edfundo is only available to customers in the United Arab Emirates at this time. Keep an eye on our social media pages for future updates!

Yes! Once you create a Edfundo Account, you’ll receive your Virtual Edfundo Card instantly. Your Virtual Edfundo Card is a digital-only card with its own unique card number and details. You can use it online or add it to your mobile wallet to use in-store.

 

To use your Virtual Edfundo Card, you’ll need to add money to your account by linking a debit card or bank account.

Once your funds arrive, you’re ready to start using Edfundo!

The Edfundo learning lab is educational content built on pedagogical principles which will help plug the gap at home, online, and in the classroom.

As you create your Edfundo account, we’ll ask you for the mobile number of your sponsor (parent) and help you invite them via text.

 

Once they create their own Edfundo account and accept your invite, your account will be officially sponsored!

 

With a sponsored account you can order an Edfundo card, add money to your balance, create saving pots and more!

Edfundo is a UAE banking service currently available to UAE residents.

 

You can use your Edfundo Card locally and internationally anywhere VISA is accepted (which is almost everywhere!), including online merchants.